HeedLab
Pricing

Simple plans. Viewers are always free.

Start on the free plan; upgrade for AI triage, surveys, SSO, and the API. One subscription covers every workspace in your organization.

Start free See a live demo
Full comparison

Every capability, side by side

One subscription covers your whole organization. Run multiple workspaces - each with its own public board, branding and subdomain - so agencies and multi-product teams manage every client under a single bill.

Organization & workspaces

One subscription, one bill - run many workspaces, each its own public board at {slug}.heedlab.app.

  • Workspaces
    Separate board, branding & subdomain per product or client
    5
  • Team seats
    Add as many as you need - billed per seat. Read-only viewers are always free.
    Per seat
  • Workspace-scoped members
    Grant a contractor access to one workspace only
  • Audit logs
    Org- and workspace-level activity trail
  • Dual-scope notifications
    Org and per-workspace alerts
Boards & collection

Every plan collects unlimited feedback. Paid plans take it in-product.

  • Boards per workspace
  • Posts & votes
    Never capped, even on Free
  • Public roadmap
    Shareable kanban - planned → shipped
  • Embeddable widget
    One script tag, on-brand, in your app
  • Authenticated boards
    Password-protect or gate to logged-in users
  • Changelog + RSS
    Auto-notify everyone who voted
  • Surveys
    Targeted in-product NPS & validation
AI triage

Auto-categorize, tag, dedupe and spam-moderate every incoming post. Free for your first 2 weeks, then included on every paid plan.

  • AI triage
    Every post auto-triaged - free for your first 2 weeks, then included on Pro & Business
  • Auto-categorize & tag
    Posts sorted the moment they land
  • Duplicate detection
    Near-identical requests merged, votes consolidate
  • Spam & moderation queue
    Junk routed away from your roadmap
  • Multilingual AI
    en · fr · de · nl · es
Brand & domains

Make every workspace look like part of your own product.

  • Custom branding
    Per-workspace logo & accent colors
  • Custom domain
    feedback.yourapp.com per workspace
  • White-label
    No HeedLab marks anywhere
Support & engagement
  • Live support & help center
    In-house in-product chat - no third party
  • User segmentation
    Filter feedback by plan, role or MRR
Security, data & developers
  • SAML / OIDC SSO
  • Public REST API
    Bearer-key access to your data
  • Webhooks
    Push events to your stack in real time
  • GDPR-native
    Export or delete a workspace's data on demand
FAQ

Questions, answered

Is there a free plan?

Yes. The free plan includes a public board with unlimited posts, votes, and comments - enough to start collecting and ranking feedback without a card.

How does billing work for a team?

One subscription covers your whole organization. You can run multiple workspaces - each with its own board, branding, and subdomain - all under a single bill.

How is the price calculated?

You're billed only for members who can act on feedback - owners, admins, and moderators. Read-only viewers are free and unlimited. We charge the highest seat count reached in a billing period and prorate changes.

Can I try the AI features?

Every workspace gets a 14-day trial of AI triage - auto-tagging, duplicate detection, and spam filtering - so you can see the value before committing to a paid plan.

Can I change plans later?

Yes. Upgrade, downgrade, or cancel at any time from the dashboard. Changes take effect immediately and are prorated.

Ready to put it to work?

Launch a board on the free plan in under two minutes - upgrade only when you outgrow it.

Start free See a live demo