Build what your users actually ask for
The feedback platform with AI triage built in. Collect ideas, let votes set priority, and ship a roadmap your users can see - free forever, no credit card.
- GDPR-ready
- No credit card
It's the real, live widget
Tap the launcher to open the board - vote, comment and post for real.
Close the feedback loop
From collection to shipped, HeedLab handles the full feedback lifecycle.
Invite your whole team - sales, support, engineering - as read-only Viewers to follow the roadmap. No per-seat cost, no risk of accidental edits.
Three steps to a clearer roadmap
Collect
Embed a board or share a link. Feedback flows in from every channel.
Prioritize
Votes and AI triage surface what actually matters to your users.
Ship & notify
Move it across the roadmap, ship it, and tell everyone who asked.
This isn't a screenshot. It's the product.
The widget up top is the exact one your customers get, running against a live board called lumen. Vote, comment, or post your own idea and watch it land.
- Real votes, comments & roadmap
- One script tag to embed
- Your brand colors and domain
Connect the tools you already use
Push feedback where your team works. Slack and signed webhooks are live today, with more native integrations on the way.
Slack
Pipe new posts, votes, and status changes into any channel.
Webhooks
Signed webhooks fire on every event, so you can wire HeedLab into anything.
More native integrations are on the way:
Your brand, not ours
Every workspace gets its own subdomain, logo, colors, and custom domain. Business goes fully white-label, so customers only ever see you.
- Per-workspace logo and accent colors
- Each workspace's own domain (feedback.yourapp.com)
- Fully white-label on Business
- On-brand embeddable widget
Start free. Scale when it matters.
One subscription covers your whole organization - multiple workspaces, unlimited seats, unlimited AI triage on every paid plan.
- 1 workspace
- Unlimited posts & votes
- AI triage free for your first 2 weeks
- GDPR-native
- Public roadmap
- Custom branding & domain
- 5 workspaces, unlimited boards
- Custom branding & domain per workspace
- AI triage on every post
- Changelog & notifications
- Everything in Pro
- Unlimited workspaces
- Workspace-exclusive members
- White-label + SAML SSO
- Roles, permissions & priority support
Every capability, side by side
One subscription covers your whole organization. Run multiple workspaces - each with its own public board, branding and subdomain - so agencies and multi-product teams manage every client under a single bill.
One subscription, one bill - run many workspaces, each its own public board at {slug}.heedlab.app.
- WorkspacesSeparate board, branding & subdomain per product or client5
- Team seatsAdd as many as you need - billed per seat. Read-only viewers are always free.Per seat
- Workspace-scoped membersGrant a contractor access to one workspace only
- Audit logsOrg- and workspace-level activity trail
- Dual-scope notificationsOrg and per-workspace alerts
Every plan collects unlimited feedback. Paid plans take it in-product.
- Boards per workspace
- Posts & votesNever capped, even on Free
- Public roadmapShareable kanban - planned → shipped
- Embeddable widgetOne script tag, on-brand, in your app
- Authenticated boardsPassword-protect or gate to logged-in users
- Changelog + RSSAuto-notify everyone who voted
- SurveysTargeted in-product NPS & validation
Auto-categorize, tag, dedupe and spam-moderate every incoming post. Free for your first 2 weeks, then included on every paid plan.
- AI triageEvery post auto-triaged - free for your first 2 weeks, then included on Pro & Business
- Auto-categorize & tagPosts sorted the moment they land
- Duplicate detectionNear-identical requests merged, votes consolidate
- Spam & moderation queueJunk routed away from your roadmap
- Multilingual AIen · fr · de · nl · es
Make every workspace look like part of your own product.
- Custom brandingPer-workspace logo & accent colors
- Custom domainfeedback.yourapp.com per workspace
- White-labelNo HeedLab marks anywhere
- Live support & help centerIn-house in-product chat - no third party
- User segmentationFilter feedback by plan, role or MRR
- SAML / OIDC SSO
- Public REST APIBearer-key access to your data
- WebhooksPush events to your stack in real time
- GDPR-nativeExport or delete a workspace's data on demand
Privacy and security, built in
GDPR-ready today, with self-service data export and deletion. Your data is encrypted in transit and at rest.
GDPR-ready
Self-service data export and account deletion, built in from day one.
Encrypted
All data is encrypted in transit and at rest.
Your data, your control
Export or delete your workspace data whenever you want - no lock-in.
Questions, answered
Your users are already talking. Start listening.
Launch a feedback board in under two minutes and turn requests into your roadmap.